01
Overview
This Privacy Policy applies to the websites, forms, software assessment tools, and related services operated by Studio X Consulting, LLC (collectively, the “Services”). In this policy, “Studio X,” “we,” “us,” and “our” refer to Studio X Consulting, LLC.
By using the Services, you acknowledge the practices described here. If you use the Services for an organization, you are responsible for ensuring that you have permission to provide us with any personal information or source code you submit.
02
Information we collect
Information you provide
- Contact and business information, such as your name, email address, phone number, company, project details, and messages.
- Account and authentication information, including information received when you connect a supported account such as GitHub.
- Project and assessment information, including repository details, uploaded source code or archives, file names, file sizes, technical metadata, assessment results, and NDA acceptance records.
- Transaction information, such as the product or service purchased and payment status. Payment card details are handled by our payment processor and are not stored directly by Studio X.
- Communications, including support requests, consultation notes, feedback, and other correspondence.
Information collected automatically
When you use the Services, we and our service providers may automatically collect device and usage information, such as IP address, browser and device type, pages viewed, referring URLs, approximate location derived from IP address, interactions, error data, and date and time of access.
Information from third parties
We may receive information from service providers and integrations you choose to use, such as GitHub, payment processors, analytics providers, and referral or advertising partners. The information we receive depends on the provider, your settings, and the permissions you grant.
03
How we use information
We use information to:
- provide, operate, personalize, and improve the Services;
- respond to inquiries, prepare proposals, and deliver customer support;
- authenticate users and connect requested third-party integrations;
- process technical assessments, analyze submitted code, and deliver reports;
- process purchases, maintain transaction records, and prevent fraud;
- monitor performance, understand usage, troubleshoot issues, and protect the Services;
- send service-related notices and, where permitted, relevant marketing communications;
- comply with law, enforce our agreements, and establish or defend legal claims; and
- create aggregated or de-identified information that does not reasonably identify you.
06
Retention and security
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, the nature of our relationship, and applicable requirements.
Source code and assessment materials are treated as confidential project information and access is limited to personnel and service providers who need it to deliver the requested work. We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
07
Your choices and privacy rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of certain sales, sharing, or targeted advertising. You may also opt out of marketing email by using the unsubscribe link in a message or contacting us.
To submit a privacy request, email admin@studioxconsulting.com. We may need to verify your identity before completing the request. Where permitted by law, an authorized agent may submit a request on your behalf. We will not discriminate against you for exercising applicable privacy rights. You may appeal a decision by replying to our response and stating that you wish to appeal.
08
Children's privacy
The Services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
09
Changes to this policy
We may update this Privacy Policy as our Services or legal obligations change. We will post the revised policy on this page and update the date above. If changes are material, we may provide additional notice where required by law.
10
Contact us
Questions or requests about this policy can be sent to:
Studio X Consulting, LLC47196 Highway 23
Huntsville, AR 72740
admin@studioxconsulting.com
(901) 409-4026
